Privacy Policy

Data we collect

• Contact details you submit through our support form: name, email, phone, message.
• Business information shared during a project enquiry or subscription onboarding.
• Technical data such as browser type, device and pages visited.
• For BaaS customers: battery telemetry, charge and swap records, and vehicle identifiers linked to the leased asset.

How we use it

• To respond to enquiries and provide the services you request.
• To operate, monitor and improve battery assets and software platforms.
• To send service updates, invoices and, with consent, occasional company news.
• To meet legal, tax and safety obligations.

Sharing

We do not sell personal data. We share it only with service providers who help us operate (for example email delivery and hosting partners), with professional advisers, or where required by law. These parties are bound to protect the data.

Retention and security

Data is retained only as long as necessary for the purposes above or as required by law. We apply access controls, encryption in transit and regular reviews to protect it.

Your rights

You may request access, correction, deletion or a copy of your personal data, and may withdraw marketing consent at any time by writing to info@kestral.co.in.

Contact

Kestral Technologies Pvt Ltd, India - privacy queries: info@kestral.co.in.